1. Who we are
YUBGZ is operated by 米雅地毯香港有限公司, a Hong Kong private company limited by shares. Business registration number: 69987718. Office address: 香港 九龙新蒲岗六合街29号宏辉工业大厦11楼8号. This policy explains how inquiry information is handled on yubgz.com.
2. Website role
This website presents rug and carpet information, project examples, material notes and inquiry channels. It does not process online checkout payments or create an order automatically.
3. Information you provide
When you contact YUBGZ by WhatsApp, phone or email, you may provide your name, contact details, room dimensions, photos, design references, delivery location and project notes. This information is used to respond to your request and prepare relevant specifications or quotations.
4. Technical information
Hosting providers may process standard server logs such as IP address, user-agent, timestamp and requested URL for security, diagnostics and service operation.
5. WhatsApp and email
WhatsApp is operated by Meta Platforms, Inc. Your use of WhatsApp is governed by WhatsApp's own terms and privacy policy. Email messages are handled through the mail provider used for contact@yubgz.com.
6. How information is used
Inquiry information is used to answer questions, discuss materials and sizes, prepare project specifications, quote available options, coordinate delivery details where relevant, and keep appropriate business records.
7. Sharing
Project information may be shared with production, logistics or service partners only where needed to evaluate, quote, produce or deliver the requested rug or carpet service. Information may also be disclosed where required by law.
8. Retention
Inquiry and project records are retained for a reasonable period for customer service, warranty reference, accounting, legal and operational purposes. You may request review, correction or deletion of inquiry information by contacting contact@yubgz.com.
9. Security
YUBGZ uses reasonable administrative and technical measures to protect inquiry records. Security measures reduce risk, but online transmission and storage can still carry operational risk.
10. Contact
For privacy questions, email contact@yubgz.com or contact WhatsApp +852 7074 2466.