Customization Process

Start with WhatsApp or email.

YUBGZ handles custom rug inquiries through WhatsApp or email. The steps below explain how a request moves from room details to written specification, sample discussion, production and delivery coordination.

Start the thread
  1. 01

    Open the WhatsApp thread

    Send a hello, a photo, or a question. A YUBGZ representative reviews the inquiry and replies through the selected contact channel during business hours.

  2. 02

    Share the room

    Dimensions, ceiling height, lighting, the rest of the palette. Phone photos and rough sketches are perfect.

  3. 03

    Discuss material, pattern & color

    We propose two or three directions. You react. We refine. No commitment yet.

  4. 04

    Confirm specifications

    We send a written project sheet covering fiber, weave, dimensions, palette, finishing, lead time, and price. Approve to begin.

  5. 05

    Sample & weave

    A 25 × 25 cm sample ships first. Once approved, full-size weaving begins with a named artisan team.

  6. 06

    Delivery & installation

    We coordinate freight, customs and white-glove delivery. Installation support included in any major city.

  7. 07

    Follow-up and care notes

    We check the rug in situ, trim any settling fibers, and hand over a written care sheet. The contact record remains available for reasonable project follow-up.

WhatsApp / Email Inquiry

Create your perfect rug — chat on WhatsApp

Most projects begin with a single phone photo. Send yours when you're ready.

Inquiry details sent through WhatsApp or email are used to understand your rug requirements and respond to your request. Review our Privacy Policy and Terms.

Contact YUBGZ
Business Disclosure

YUBGZ is operated by 米雅地毯香港有限公司.

YUBGZ is a rug and carpet information and custom inquiry website operated from Hong Kong. Product details, material choices, lead times and pricing are confirmed in writing for each inquiry before an order is accepted.

Operating entity
米雅地毯香港有限公司
Business registration
69987718
Registered location
Hong Kong, China
Office address
香港 九龙新蒲岗六合街29号宏辉工业大厦11楼8号
Email
contact@yubgz.com
Phone / WhatsApp
+852 7074 2466